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One of the most popular online glasses retailers is Zenni Optical.<\/p>\n
In 2018, the company marked its 15th<\/sup> anniversary by selling it\u2019s 20 millionth pair of glasses!<\/p>\n That\u2019s pretty impressive.<\/p>\n In today\u2019s post, we\u2019re going to tell you everything you need to know about Zenni Optical, from how it works, to whether it\u2019s a good place to buy glasses.<\/p>\n Zenni Optical is an online store where you can find a huge selection of glasses, including prescription glasses, and sunglasses, at affordable prices.<\/p>\n Since brick and mortar stores have overheads, they often mark up the cost of their glasses.<\/p>\n Since ZO is an online-only glasses store, it doesn\u2019t have the overheads of a traditional store, meaning it doesn\u2019t mark up its glasses quite so much and you get glasses at a great price.<\/p>\n Here\u2019s how getting your glasses from ZO works.<\/p>\n Just visit the official website to get started, which we linked to above.<\/p>\n You\u2019ll need to know your pupillary distance (PD), which you can get from your optometrist. If you don\u2019t have it already, you can also measure your PD yourself. ZO has a guide on how to do this, which you can read here<\/a>.<\/p>\n You can see how any frame on the site will look and fit on your face, using the site\u2019s 180-degree Virtual Try-On tool.<\/p>\n This tool will take a short video of your face, using your desktop or mobile camera. Then while browsing frames, you\u2019ll be able to see how they\u2019ll actually look on your face. This is really useful when you\u2019re buying glasses online.<\/p>\n Next, you\u2019ll need to browse frames on the site. You can get prescription<\/a> eyeglasses and sunglasses.<\/p>\n Join SavvyConnect<\/a> – Join SmartPanel<\/a><\/p>\n<\/div>\n There are more than 6,000 frames available on the website, so there\u2019s plenty to choose from.<\/p>\n There are glasses for men, women, and kids too!<\/p>\n What\u2019s handy about the site is that it has filters you can use to narrow down your search results.<\/p>\n All of the site\u2019s glasses include a free anti-scratch coating, single vision lens, UV protection, a hard case, and a cleaning cloth.<\/p>\n Once you find a pair of glasses that you like, you\u2019ll need to enter your prescription details to complete your order. ZO offers a handy guide on how to read your prescription, which you can read here<\/a>.<\/p>\n That\u2019s it!<\/p>\n It\u2019s super simple to order glasses from the site.<\/p>\n In this section, we\u2019re going to cover things you need to know about Zenni Optical.<\/p>\n This depends on where your glasses are shipping to and the type of delivery you select<\/p>\n Here\u2019s when you can expect your glasses to arrive from the company and how much it costs:<\/p>\n You can also check your order status here<\/a>.<\/p>\n U.S. (All 50 States)<\/strong><\/p>\n U.S. Territories (Puerto Rico, U.S. Virgin Islands, etc.)<\/strong><\/p>\n Canada<\/strong><\/p>\n Australia & New Zealand<\/strong><\/p>\n International<\/strong><\/p>\n APO and FPO address<\/strong><\/p>\n Zenni Optical<\/a> was founded in 2003 in the San Francisco Bay Area by Tibor Laczay and Julia Zhen.<\/p>\n Eyeglasses start at $6.95, which is super cheap.<\/p>\n But, you can also get frames that are more expensive, costing $12.95, $15.95, or $32.95 for example.<\/p>\n Each pair of glasses has a starting price.<\/p>\n Let\u2019s take this pair of eyeglasses<\/a> as an example.<\/p>\n I entered the prescription details, and the price of the glasses came to $26.90.<\/p>\n I thought that since the original price of the glasses was just $6.95 that this was a pretty big price jump.<\/p>\n However, when I scrolled down the page to the details, I could see that in the \u201cLens Index\u201d section, ZO had selected an option for me that cost an additional $19.95.<\/p>\n This made the total of the order $26.90.<\/p>\n When I looked at the other options on the list though, I could see that there were several free options, and when I selected a free option, the cost of the glasses was just that initial $6.95.<\/p>\n So, when you enter your prescription<\/a> and get a quote, make sure to check the details at the bottom to see if you\u2019re being charged for any additional features.<\/p>\n Now, the cost of frames depends on the type of glasses you choose, your particular prescription, and which additional things, such as the Lens Index and the Lens Tint, if any, that you choose.<\/p>\n Zenni doesn\u2019t work with insurance companies directly. However, it does say that you can submit a claim to your insurance provider yourself, depending on your plan\u2019s coverage.<\/p>\n Also, you can use funds from your FSA to purchase glasses.<\/p>\n Yes, it does. Most of its frames are available as Progressive lenses. You can also take a look at Progressive lenses here<\/a>.<\/p>\n You can get Progressive Lenses from $27.95.<\/p>\n Zenni Optical makes its glasses at its own factory. It says it has no middleman, and no retail-space overhead, meaning that it\u2019s able to provide high-quality glasses at affordable prices.<\/p>\n ZO owns a 248,000 square-foot manufacturing facility, which houses Rx and Edging Labs.<\/p>\n So, customer orders are produced in their own factory.<\/p>\n ZO gives you 30 days from the date you get your glasses to call the company for a return authorization number.<\/p>\n If you made a mistake during the order, or you just don\u2019t like the glasses, then you can return them for a 50% refund (this excludes the cost of shipping) to your credit card, debit card, or PayPal account.<\/p>\n Or, you can get a one-time-use 100% store credit (excluding shipping).<\/p>\n Any unused accessories can be returned for a 100% store credit, or for a 100% refund, again excluding shipping.<\/p>\n During this 30-day warranty period, ZO will replace broken frames at no charge.<\/p>\n Replacement nose pads and nose pad screws for rimless frames are offered for the lifetime of the glasses. However, it does not offer replacement screws for frames other than rimless frames.<\/p>\n If you feel like your glasses have a manufacturing error, then you can return them for inspection during the 30-day return window as well.<\/p>\n If this inspection shows that your glasses were made incorrectly, then ZO will remake them for you for free.<\/p>\n Finally, there\u2019s a one year warranty, from the date of receipt, for defects in the anti-reflective (AR) coating and photochromic films. But, this warranty doesn\u2019t cover normal wear and tear to the frames, lenses, or coatings.<\/p>\n If you want to return your glasses to ZO, get in touch with the company by phone, chat or email, within 30 days of receiving your item to get your return authorization (RA) number.<\/p>\n Then make sure that your return package includes the following:<\/p>\n Your returns need to be sent to the address provided with your RA number. If you want a replacement order, then you need to return your glasses in their entirety \u2013 with their frames, lenses, eyeglasses case, etc.<\/p>\n You must also pay the shipping fee to send your glasses to ZO.<\/p>\n If the glasses do have a manufacturing defect, ZO will refund $2.50 of your shipping fee.<\/p>\n Once you\u2019ve sent your glasses back, you\u2019ll get an email from ZO when it has processed your refund or credit. Now, if you sent your glasses back for inspection, ZO will inspect them, and send you the inspection results by email.<\/p>\n So, is Zenni Optical good?<\/p>\n Is it a site that you should use to buy glasses online?<\/p>\n In this section, we\u2019re going to take a look at how well-rated the company is, what its customers have to say about it, and the pros and cons I discovered during my research into the company.<\/p>\n Zenni Optical is accredited by the Better Business Bureau<\/a> (BBB). It has been accredited since 2010.<\/p>\n It has an A+ rating from the BBB, which is pretty impressive.<\/p>\n While it\u2019s rated well by the BBB, what do customers have to say about ZO?<\/p>\n Here are some customer reviews from sites like Reddit and Trustpilot.<\/p>\n In this Reddit thread<\/a>, people speak highly of Zenni, saying they have had a great experience purchasing their glasses from the company:<\/p>\n On other Reddit threads that I browsed through, most people praised ZO as well. So, it seems like a winner with Reddit users!<\/p>\n Above, we mentioned that ZO has an A+ rating from the BBB.<\/p>\n However, customers on the BBB don\u2019t rate the company so highly.<\/p>\n There are more than 172 customer reviews of ZO on the BBB, and it only has just over 2 stars.<\/p>\n That\u2019s not a great rating.<\/p>\n In the customer reviews, I noticed that the most common complaint was that ZO got people\u2019s prescriptions wrong.<\/p>\n Some of these customers also said that when ZO did get their prescription wrong, they would not refund the whole price and that they were without their much-needed glasses for 7 to 10 business days or more, in some cases.<\/p>\n Here\u2019s what customers had to say about ZO on the BBB:<\/p>\n On Trustpilot, ZO has more than 65,000 reviews. It has 4.5 stars, which is an \u201cExcellent\u201d rating.<\/p>\n Customers praise the company highly, as you can see from these reviews:<\/p>\n For the most part, Zenni Optical is well-reviewed online.<\/p>\n Here are its main pros and cons:<\/p>\n If you\u2019re looking to buy cheap glasses online, ZO is a great choice. It offers such a wide selection and its glasses are incredibly cheap!<\/p>\n The only bad thing we have to say about ZO is that its return policy is pretty bad.<\/p>\n The only way to get a full refund from the company is to take store credit.<\/p>\n Otherwise, you only get a 50% refund.<\/p>\n If you return something, you should get the full price of the item back. Of course, it\u2019s expected when you return stuff that you won\u2019t get the cost of shipping back.<\/p>\n The actual cost of the item though should be refunded in full, regardless of whether that\u2019s money or store credit.<\/p>\n Aside from the return policy though, there\u2019s not much else negative to say about Zenni Optical.<\/p>\n We\u2019d say that if you\u2019re looking to buy glasses at an affordable price, give Zenni Optical a try.<\/p>\n<\/div>\n\n
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\nJoin SmartPanel & SavvyConnect and share your experince on how you use the internet. They pay you $5 for installing their free app & $5 a month just for keeping it, plus loyalty bonus! .<\/p>\nStep 4: Enter your prescription details<\/h3>\n
Zenni Optical FAQ<\/h2>\n
How long does it take to get glasses from Zenni Optical?<\/h3>\n
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Who owns Zenni Optical?<\/h3>\n
How much do lenses cost at Zenni Optical?<\/h3>\n
Does Zenni Optical take insurance?<\/h3>\n
Does Zenni Optical have progressive lenses?<\/h3>\n
How much do Progressive Lenses cost at Zenni?<\/h3>\n
Where does Zenni Optical make their glasses?<\/h3>\n
Can you return glasses to Zenni Optical?<\/h3>\n
How to return glasses to Zenni Optical<\/h4>\n
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Is Zenni Optical Legit?<\/h2>\n
Better Business Bureau Rating<\/h3>\n
Customer Reviews<\/h3>\n
Reddit<\/h4>\n
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Better Business Bureau<\/a><\/h4>\n
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Trustpilot<\/a><\/h4>\n
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Closing Thoughts<\/h2>\n
Pros<\/h4>\n
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Cons<\/h4>\n
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