SquareTrade covers your device from all electrical and mechanical failures, including certain out of warranty failures that are not typically covered by the manufacturer\u2019s warranty.<\/p>\n
What\u2019s covered?<\/h4>\n
Out Of Warranty Failures (Non-accident)<\/strong><\/p>\n You\u2019re covered for device failures that are not typically covered by the manufacturer\u2019s warranty: dust, overheating, humidity, and power surges (if your device is connected to a surge protector).<\/p>\n Mechanical\/Electrical Failures from Normal Use<\/strong><\/p>\n Repairing your average mechanical or electrical failure can cost as much as buying a new device. We cover you beyond the manufacturer\u2019s warranty.<\/p>\n * Power surge is covered only if your device is connected to a surge protector.<\/i><\/p>\n 2-day Replacements<\/strong> Free Shipping<\/strong> Cancel or Transfer Anytime<\/strong> Electronic Delivery<\/strong> Call 1-866-374-9939<\/strong> from 6am to 10pm PST, 365 days a year.<\/p>\n We\u2019ll ship you a replacement device<\/strong> (same or newer model depending on availability). You\u2019ll also receive a pre-paid shipping label to send your damaged device back to us (must have a valid credit card on file in order to receive a replacement).<\/p>\n Return your damaged device<\/strong> within 30 days from reception (otherwise you will be charged the price of the replacement).<\/p>\n The Protection Plan for Fire TV devices is only available on a Fire TV device that has been shipped within the last 30 days and is only available for customers who are residents of the United States.<\/p>\n Terms and Conditions (Full Service Agreement) <\/p>\n Give us a call at 1-866-374-9939.<\/p>\n<\/div>\n\nHow long is it covered?<\/h4>\n
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\n Coverage Type\n<\/th>\n First 90 Days<\/th>\n Year 1 (91st to 365th Day)<\/th>\n Additional Years (if purchased a 2 or 3 year plan) <\/th>\n<\/tr>\n \n Out Of Warranty Failures (Dust, Heat, Humidity, Power Surge*)\n<\/td>\n Device Protection Plan
by SquareTrade<\/strong><\/td>\nDevice Protection Plan
by SquareTrade<\/strong><\/td>\nDevice Protection Plan
by SquareTrade<\/strong><\/td>\n<\/tr>\n\n Normal-use Failure\n<\/td>\n Manufacturer\u2019s Warranty<\/td>\n Device Protection Plan
by SquareTrade<\/strong><\/td>\nDevice Protection Plan
by SquareTrade<\/strong> <\/td>\n<\/tr>\n<\/table>\nWhat else does a plan include?<\/h4>\n
![\"2-day](\"https:\/\/images-na.ssl-images-amazon.com\/images\/G\/01\/kindle\/merch\/accessories\/warranty\/SquareTrade\/icon-2-day-replacements._V312856474_.png\" "\\"866-374-9939\\""){kind=icon}
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If your device breaks, file a claim and get it replaced in 2 days.<\/p>\n![\"Free](\"https:\/\/images-na.ssl-images-amazon.com\/images\/G\/01\/kindle\/merch\/accessories\/warranty\/SquareTrade\/icon-free-2-way-shipping._V312856468_.png\"){kind=icon}
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We\u2019ll ship you a replacement device and provide a prepaid shipping label for you to send us your broken device.<\/p>\n![\"Cancel](\"https:\/\/images-na.ssl-images-amazon.com\/images\/G\/01\/kindle\/merch\/accessories\/warranty\/SquareTrade\/icon-cancel-or-transfer-anytime._V312856469_.png\"){kind=icon}
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Customers receive a full refund if they cancel in the first 90 days. Refunds are pro-rated after that. Transferring your protection plan is free and can be done online or over the phone.<\/p>\n![\"Electronic](\"https:\/\/images-na.ssl-images-amazon.com\/images\/G\/01\/kindle\/merch\/accessories\/warranty\/SquareTrade\/icon-electronic-delivery._V312856474_.png\"){kind=icon}
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We\u2019ll email your protection plan to you within two hours of purchase. (Remember to check your spam folder if you don\u2019t see it.)<\/p>\nHow does it work?<\/h4>\n
![\"How](\"https:\/\/images-na.ssl-images-amazon.com\/images\/G\/01\/kindle\/merch\/accessories\/warranty\/SquareTrade\/how-squaretrade-plans-work._V312856469_.png\")
<\/div>\nThings to know:<\/h4>\n
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Legal Disclaimer<\/h4>\n
Still have questions?<\/h4>\n