Social Media Funnel
www.intersectionconsulting.comThis visual is inspired by an engagement funnel developed by Jason Falls over at Social Media Explorer.
I like the addition of the “Loyalist”. Don’t make the assumption that everyday customers/members will become ambassador for your brand – what are you doing to recognize/care for your customers to pave the way for them to become advocates?
Posted by Intersection Consulting on 2010-10-02 23:10:03
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Tagged: , social media , social media funnel
